ODR Staff

For General ODR Inquiries:  717-901-2145  |  odr@odr-pa.org



Kerry Voss Smith, Esquire (bio)

Program Manager:

Ashley Smith


Administrative Project Specialist/Assistant to Director and Program Manager

Heather Doyle


Special Education ConsultLine

The ConsultLine is a toll-free number for parents and advocates. The ConsultLine Specialists assist callers by providing information on the special education laws and parental rights and options.  ConsultLine is staffed by specialists with backgrounds in special education and mental health, and are highly trained in relevant education regulations, policies and procedures.

General ConsultLine questions:


ConsultLine/Family Engagement Staff:

Anna Cook

Robert Sprenkle

Case Managers 

ODR’s case managers have over 50 years of combined experience as dispute resolution case managers.

Mediation Case Manager: 

Lori Shafer


Early Dispute Resolution Case Manager: 

Kira Moore


Due Process Case Managers:

Karen Eberly


Due Process Case Manager/Database Technical Specialist:

Ashley Fagan 



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