State Complaint Process

For school age students (kindergarten through graduation):

The Complaint Form is used to submit a formal complaint to the Pennsylvania Department of Education, Bureau of Special Education (BSE) – Division of Compliance.

The link below provides access to important information about the complaint process for school age students. You may find this information to be useful before completing the Complaint Form, which can be found at the end of the packet. It must be completed and signed before sending it to the Bureau of Special Education.

If you need more information about the complaint process or if you are unable to print the packet and would like to receive a complaint form by mail, please contact the Special Education ConsultLine at 1-800-879-2301, ConsultLine@odr-pa.org or submit an online request.

Bureau of Special Education Complaint Form

Complaint Form and Information Packet

(English)opens PDF file | (Español)opens PDF file

For Complaint Forms in other languages, opens in a new windowclick here to be taken to the PaTTAN website.

Complaint Resolution Proceduresopens PDF file

For students receiving Early Intervention (birth to age 5):

The opens in a new windowOffice of Child Development and Early Learning is responsible for special education programs for children birth to 5 in Early Intervention. The following link can be used by families for information on the complaint and resolution process.

opens in a new windowEarly Intervention Complaint Registry Form

Find additional information on the Early Intervention pages.

opens in a new windowCADRE, the National Center for Dispute Resolution in Special Education, has developed a guide for  parents about the Written State Complaint.  The guide was written with the support of parent leaders from across the country.  This guide was not developed by ODR and therefore does not include Pennsylvania-specific regulations and procedures.

IDEA Special Education Written State Complaints: A Guide for Parents of Children & Youth

A Guide for Parents and Children

opens in a new windowIDEA Special Education Written State Complaints: A Guide for Parents of Children & Youthopens PDF file