ConsultLine

If you have questions or concerns about special education, gifted education, Section 504, or your rights as the parent of a child with exceptional needs, The Special Education ConsultLine may be able to help.  ConsultLine is a toll-free information help line for parents and advocates of children with disabilities who have questions or concerns about the education of a school-aged child.

You can contact the ConsultLine by calling 800-879-2301, emailing consultline@odr-pa.org, or you can request that the ConsultLine call you by filling out the online request form.

When you contact the ConsultLine, please leave the following information. This will allow a ConsultLine specialist to contact you in a timely manner.

  • Your name
  • Home, business and/or cell phone number
  • Good times during the next three business days (between 8:00 a.m. and 4:00 p.m.) for a ConsultLine specialist to return your call
  • A brief message about your concern or question

A direct link to a specialist who will:

  • Listen to your concerns and discuss options about your child’s needs
  • Answer questions and explain information about related federal and state laws
  • Discuss options for resolving disagreements about your child’s program including:
    • The state complaint process
    • Procedural safeguards
    • Other possibilities for formal and informal dispute resolution
    • Identify agencies and organizations that provide other types of support
    • Provide resources to help you learn more about special education and your child’s right to a free and appropriate public education

ConsultLine specialists do not…

  • Act as advocates
  • Provide legal advice