ConsultLine

If you have questions or concerns about special education, gifted education, Section 504, or your rights as the parent of a child with exceptional needs, The Special Education ConsultLine may be able to help.  ConsultLine is a toll-free information help line for parents and advocates of children with disabilities who have questions or concerns about the education of a school-aged child.

You can contact the ConsultLine by calling 800-879-2301, emailing consultline@odr-pa.orgcreate new email, or you can request that the ConsultLine call you by filling out the online request form.

When you contact the ConsultLine, please leave the following information. This will allow a ConsultLine specialist to contact you in a timely manner.

  • Your name
  • Home, business and/or cell phone number
  • Good times during the next three business days (between 8:00 a.m. and 4:00 p.m.) for a ConsultLine specialist to return your call
  • A brief message about your concern or question

A direct link to a specialist who will:

  • Listen to your concerns and discuss options about your child’s needs
  • Answer questions and explain information about related federal and state laws
  • Discuss options for resolving disagreements about your child’s program including:
    • The state complaint process
    • Procedural safeguards
    • Other possibilities for formal and informal dispute resolution
    • Identify agencies and organizations that provide other types of support
    • Provide resources to help you learn more about special education and your child’s right to a free and appropriate public education

ConsultLine specialists do not…

  • Act as advocates
  • Provide legal advice