ODR Staff

For General ODR Inquiries: 717-901-2145 | odr@odr-pa.orgcreate new email

Director:

Kerry Voss Smith, Esquire (bio)

Program Manager:

TBD

Administrative Project Specialist/Assistant to Director and Program Manager

Heather Doyle

hdoyle@odr-pa.orgcreate new email

Special Education ConsultLine

The ConsultLine is a toll-free number for parents and advocates. The ConsultLine Specialists assist callers by providing information on the special education laws and parental rights and options. ConsultLine is staffed by specialists with backgrounds in special education and mental health, and are highly trained in relevant education regulations, policies and procedures.

General ConsultLine questions:

800-879-2301

ConsultLine/Family Engagement Staff:

Anna Cook

Ashley Smith

Robert Sprenkle

Case Managers

ODR’s case managers have over 50 years of combined experience as dispute resolution case managers.

Mediation Case Manager:

Lori Shafer

lshafer@odr-pa.orgcreate new email

Early Dispute Resolution Case Manager: