Director:
- Kerry V. Smith, Esquire (Bio – PDF)
Legal Assistant to Director:
- Cindy Judy
cjudy@odr-pa.org
717-541-4960, ext. 3924
Dispute Resolution Coordinator:
- Dixie Trinen (Bio – PDF)
Customer Service Representative:
- Heather Strausbaugh
717-541-4960, ext. 3906
For General ODR Inquiries:
ConsultLine
The ConsultLine is a toll-free number for parents and advocates. The ConsultLine Specialists assist callers by providing information on the special education laws and parental rights and options.
General ConsultLine Questions:
consultline@odr-pa.org
800-879-2301
ConsultLine Supervisor:
- Suzanne McDougall (Bio – PDF)
ConsultLine Staff:
- Judy Carl
- Shannon Kirby
- Samantha Pudloski
IEP/IFSP Facilitation
If IEP/ IFSP Facilitation has been requested, please contact the assigned case manager with all questions:
- Jenny Snyder, Mediation/Facilitation Case Manager
jsnyder@odr-pa.org
800-222-3353, Option 9 - Lori Shafer, Mediation/Facilitation Case Manager
lshafer@odr-pa.org
800-222-3353, Option 5
Mediation
If Mediation has been requested, please contact the assigned case manager with all questions:
- Jenny Snyder, Mediation/Facilitation Case Manager
jsnyder@odr-pa.org
800-222-3353, Option 9 - Lori Shafer, Mediation/Facilitation Case Manager
lshafer@odr-pa.org
800-222-3353, Option 5
Due Process
If Due Process has been requested, please contact the assigned case manager with all questions:
- Karen Eberly, Due Process Case Manager
keberly@odr-pa.org
800-222-3353, Option 8 - Ashley Sultzaberger, Due Process Case manager
ashleys@odr-pa.org
800-222-3353, Option 7
ODR Technology and Data
Please contact the Constituency Services for all database questions:
- Kati Clendenin
kclendenin@odr-pa.org
800-222-3353, ext. 3320
Please contact the Information Technology Coordinator for all web technology questions:
- Jeff DiVincenzo
jdivincenzo@odr-pa.org
717-541-4960, ext. 3307
